Pharmaceutical Care Services

Medication Management Service

Medication therapy management is a term used to describe a broad range of health care services provided by pharmacists, the medication experts on the health care team.

a. Why is medication therapy management needed?

Medication-related problems and medication mismanagement are a massive public health problem in the United States. Experts estimate that 1.5 million preventable adverse events occur each year that result in $177 billion in injury and death.

b. Where is medication therapy management provided?

Pharmacists provide medication therapy management services in all care settings in which patients take medications. While pharmacists in different settings may provide different types of medication therapy management services, the goal of all pharmacists providing medication therapy management is to make sure that the medication is right for the patient and his or her health conditions and that the best possible outcomes from treatment are achieved.

c. Who can benefit from medication therapy management?

Anyone who uses prescription medications, non-prescription medications, herbals, or other dietary supplements may potentially benefit from medication therapy management services. People who may benefit the most include those who use several medications, those who have several health conditions, those who have questions or problems with their medications, those who are taking medications that require close monitoring, those who have been hospitalized, and those who obtain their medications from more than one pharmacy.

You might benefit from this service if you:

  • Take a lot of different medicines
  • Sometimes forget to take your medicines
  • Are not sure why you take some of your medicines
  • Think your medicines are not working for you
  • Think your medicines might be causing unwanted side effects

You will receive personalised support to:

  • Learn more about your medicines and why you take them
  • Learn more about how your medicines work
  • Check you are taking your medicines correctly
  • Ensure that your medicines are working properly and are not causing unwanted side effects
  • Get help with how to use medical devices e.g. inhalers, spacers, eye drops, blister packs, testing kits/meters
  • Get help with remembering how and when to take your medicine
  • Reassure yourself and your family/whanau that you are taking your medicines correctly
  • Ensure you are getting the best from your medicines